Frequently Asked Questions

  1. Do you accept donations?

    Yes, we accept donations via PayPal, Venmo, Zelle, checks, cash, and wire transfers as well as priority items from our Amazon wishlist.
    Amazon wishlist

  2. What kind of donations do you accept?

    We accept medical, humanitarian, and financial aids.

  3. What are high-priority items to donate?

    Please refer to our high priority items on the Amazon wishlist.
    Amazon wishlist

  4. Do you accept medical equipment?

    Yes, we do. You can find medical items on our Amazon wish list. Please contact us if you have medical equipment that is not listed there.

  5. Do you accept used clothes and shoes?

    At this moment, we do not accept used clothes or shoes because of high cost logistics to Ukraine.

  6. Do you accept any used items?

    We do not accept any used items.

  7. What are the best ways to make a donations?

    Best of all are monetary donations as they help us pay for high priced logistics and deliver most important items as fast as possible. The best way to make a transfer is via the donation button.

  8. Is my donation tax-deductible?

    Yes. According to US law, all donations to 501(c)(3) nonprofits are tax-deductible.

  9. Are you an officially recognized charitable organization?

    Yes, we are registered in the US as a 501(c)(3) non-profit organization (EIN 88-1095749).

  10. Can I become a volunteer with your organization?

    Please message us via a contact form and we will be in touch with you soon.

  11. Who are the recipients of the donations?

    We work with trusted non-profit organizations and hospitals on the ground in Ukraine which deliver food, medicine and other supplies to most affected places.

  12. What else can I do to support Ukraine?

    Spread the word! Be aware of what is happening in Ukraine, and share with your friends, colleagues, and social media information from trustful resources.

    Take an active stand for Ukraine:

    • Go to protests in support of Ukraine.
    • Sign petitions to stop war and get help for Ukrainian people.
    • Address your congressman to initiate more help to Ukraine.
    • Share information on social media.
    • Organize a fundraiser in your community.
    • Ask medical organizations to donate necessary equipment and medications to help provide the relief.

  13. How do you ship aid to Ukraine?

    We send humanitarian aid through different delivery services including shipment by air and by the sea.

  14. Can I donate to the military cause?

    Our chief focus is on providing humanitarian aid. Providing support to any military is against our nonprofit status.

  15. Do you help refugees?

    Our organization's main focus is providing relief for Ukrainians in Ukraine.

  16. Whom should I reach out to for press inquiries and interviews?

    Please message us via a contact form and we will be in touch with you soon.

Help Ukraine Now has been registered as a non-profit EIN 88-1095749. Gifts and donations are tax-deductible to the full extent allowed by IRS regulations.

2535 Kettner Blvd, STE 3a5, San Diego, CA, 92101
(mailing address is not for donations drop off)
+1 (619) 403-0067